Category: Customer Service

Sort

Showing 1-14 of 14

Image for Call Centres and Human Resource Management: A Cross-National Perspective

Call Centres and Human Resource Management: A Cross-National Perspective

By: Deery, Stephen

Price: $3.19

Publisher: Palgrave Macmillan:

Seller ID: Z1403913048Z2

ISBN: 1403913048

Condition: Very Good


1403913048 Crisp, clean, unread hardcover with light shelfwear to the boards, no dust jacket as issued with a publisher's mark to one edge - Nice! View more info

Image for Customer Loyalty: A Guide for Time Travelers

Customer Loyalty: A Guide for Time Travelers

By: Etherington, Lyn; Robinson, Sionade

Price: $4.19

Publisher: Palgrave Macmillan:

Seller ID: Z1403997632Z1

ISBN: 1403997632

Condition: Fine


1403997632 Crisp, clean, unmarked and unread hardcover with liight shelfwear, remainder mark to oned edge- NICE! View more info

Image for On the Front Line: Organization of Work in the Information Economy (Cornell International Industrial and Labor Relations Reports)

On the Front Line: Organization of Work in the Information Economy (Cornell International Industrial and Labor Relations Reports)

By: Frenkel, Stephen; Frenkel, Stephen J.; Korczynski, Marek; Shire, Karen A.; Tam, May

Price: $3.00

Publisher: ILR Press:

Seller ID: Z0801485673Z2

ISBN: 0801485673

Condition: Very Good


0801485673 Crisp, clean, unread paperback with light shelfwear to the covers and a publisher's mark to one edge - Nice! View more info

Image for Net Worth: Shaping Markets When Customers Make the Rules

Net Worth: Shaping Markets When Customers Make the Rules

By: Hagel III, John; Singer, Marc

Price: $3.00

Publisher: Harvard Business Review Press:

Seller ID: Z0875848893Z2

ISBN: 0875848893

Condition: Very Good


0875848893 Crisp, clean, unread hardcover with light shelfwear to the dust jacket and a publisher's mark to one edge - Nice! View more info

Services Marketing Management: An International Perspective

By: Kasper, Hans; van Helsdingen, Piet; de Vries Jr., Wouter

Price: $3.00

Publisher: Wiley:

Seller ID: Z0471984906Z2

ISBN: 0471984906

Condition: Very Good


0471984906 Crisp, clean, unread paperback with light shelfwear to the covers with a publisher's mark to one edge - Nice! View more info

Levels of Corporate Globalization: Developing a Measurement Scale for Global Customer Management

By: Kuchinka, P.

Price: $19.95

Publisher: Palgrave Macmillan:

Seller ID: Z1403936250Z2

ISBN: 1403936250

Condition: Very Good


1403936250 Crisp, clean, unread, unmarked hardcover with light shelfwear to the dust jacket - NICE! View more info

Image for Best Face Forward: Why Companies Must Improve Their Service Interfaces With Customers

Best Face Forward: Why Companies Must Improve Their Service Interfaces With Customers

By: Rayport, Jeffrey F.; Jaworski, Bernard J.

Price: $3.00

Publisher: Harvard Business Review Press:

Seller ID: Z0875848672Z2

ISBN: 0875848672

Condition: Very Good


0875848672 superb, crisp, clean, unread hardcover with some light shelfwear to the dust jacket - VERY NICE! View more info

Image for Fast and Efficient Context-Aware Services (Wiley Series on Communications Networking & Distributed Systems)

Fast and Efficient Context-Aware Services (Wiley Series on Communications Networking & Distributed Systems)

By: Raz, Danny; Juhola, Arto Tapani; Serrat-Fernandez, Joan; Galis, Alex

Price: $4.48

Publisher: Wiley:

Seller ID: Z047001668XZ2

ISBN: 047001668X

Condition: Very Good


047001668X Crisp, clean, unread hardcover with light shelfwear and edgewear with a publisher's mark to one edge - Nice! View more info

Image for Anytime, Anywhere: How the Best Bricks-and-Clicks Businesses Deliver Seamless Service To Their Customers

Anytime, Anywhere: How the Best Bricks-and-Clicks Businesses Deliver Seamless Service To Their Customers

By: Spector, Robert

Price: $3.00

Publisher: Basic Books:

Seller ID: Z0738208035Z3

ISBN: 0738208035

Condition: Good


0738208035 Bumped and creased book with tears to the extremities, but not affecting the text block and a remainder mark to one edge - Good View more info

Image for Fish: A Proven Way to Boost Morale and Improve Results

Fish: A Proven Way to Boost Morale and Improve Results

By: Stephen C. Lundin; Harry Paul; John Christensen

Price: $7.95

Publisher: Hyperion:

Seller ID: Z0786866020Z3

ISBN: 0786866020

Condition: Good


0786866020 some shelfwear/edgewear but still NICE! - may have remainder mark or previous owner's name View more info

Image for The Discipline of Market Leaders: Choose Your Customers, Narrow Your Focus, Dominate Your Market

The Discipline of Market Leaders: Choose Your Customers, Narrow Your Focus, Dominate Your Market

By: Treacy, Michael; Wiersema, Fred

Price: $3.00

Publisher: Basic Books:

Seller ID: Z0201407191Z3

ISBN: 0201407191

Condition: Good


0201407191 Bumped and creased book with tears to the extremities, but not affecting the text block and a remainder mark to one edge - Good View more info

Image for Customer Connections: New Strategies for Growth

Customer Connections: New Strategies for Growth

By: Wayland, Robert E.; Cole, Paul M.

Price: $3.00

Publisher: Harvard Business Review Press:

Seller ID: Z0875847994Z2

ISBN: 0875847994

Condition: Very Good


0875847994 Crisp, clean, unread hardcover with light shelfwear to the dust jacket and a publisher's mark to one edge - Nice! View more info

Image for The Customer-Driven Company: Moving from Talk to Action

The Customer-Driven Company: Moving from Talk to Action

By: Whiteley, R. C.

Price: $7.95

Publisher: Perseus Books:

Seller ID: Z0201608138Z3

ISBN: 0201608138

Condition: Good


0201608138 some shelfwear but still NICE! - may have remainder mark or previous owner's name View more info

Image for Customer-centered Growth: Five Proven Strategies For Building Competitive Advantage

Customer-centered Growth: Five Proven Strategies For Building Competitive Advantage

By: Whiteley, Richard; Hessan, Diane

Price: $3.00

Publisher: Basic Books:

Seller ID: Z0201154935Z2

ISBN: 0201154935

Condition: Very Good


0201154935 Paperback with some shelfwear. View more info