Category: Customer Service  

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Services Marketing Management: An International Perspective

By: de Vries Jr., Wouter,van Helsdingen, Piet,Kasper, Hans

Price: $5.38

Publisher: Wiley : 1999-07-13

Seller ID: M0471984906Z2

ISBN-13: 9780471984900

Condition: VeryGood


Image for Fast and Efficient Context-Aware Services (Wiley Series on Communications Networking & Distributed Systems)

Fast and Efficient Context-Aware Services (Wiley Series on Communications Networking & Distributed Systems)

By: Galis, Alex,Serrat-Fernandez, Joan,Juhola, Arto Tapani,Raz, Danny

Price: $40.10

Publisher: Wiley : 2006-05-26

Seller ID: M047001668XZ2

ISBN-13: 9780470016688

Condition: VeryGood


Image for Little Red Book of Selling: 12.5 Principles of Sales Greatness

Little Red Book of Selling: 12.5 Principles of Sales Greatness

By: Gitomer, Jeffrey

Price: $6.48

Publisher: Bard Press : 2004-09-25

Seller ID: 1885167601-02

ISBN-13: 9781885167606

Condition: Acceptable


Image for Little Red Book of Selling: 12.5 Principles of Sales Greatness

Little Red Book of Selling: 12.5 Principles of Sales Greatness

By: Gitomer, Jeffrey

Price: $6.00

Publisher: Bard Press : 2004-09-25

Seller ID: mon0000160910

ISBN-13: 9781885167606

Condition: VeryGood


Image for Best Face Forward: Why Companies Must Improve Their Service Interfaces With Customers

Best Face Forward: Why Companies Must Improve Their Service Interfaces With Customers

By: Jaworski, Bernard J.,Rayport, Jeffrey F.

Price: $4.98

Publisher: Harvard Business Review Press : 2005-01-20

Seller ID: 0875848672-01

ISBN-13: 9780875848679

Condition: Good


Image for Best Face Forward: Why Companies Must Improve Their Service Interfaces With Customers

Best Face Forward: Why Companies Must Improve Their Service Interfaces With Customers

By: Jaworski, Bernard J.,Rayport, Jeffrey F.

Price: $2.95

Publisher: Harvard Business Review Press : 2005-01-20

Seller ID: M0875848672Z2

ISBN-13: 9780875848679

Condition: VeryGood


Image for Fish: A Proven Way to Boost Morale and Improve Results

Fish: A Proven Way to Boost Morale and Improve Results

By: John Christensen,Harry Paul,Stephen C. Lundin

Price: $3.00

Publisher: Hyperion : 2000-03-08

Seller ID: 0786866020-01

ISBN-13: 9780786866021

Condition: Good


Image for Fish: A Proven Way to Boost Morale and Improve Results

Fish: A Proven Way to Boost Morale and Improve Results

By: John Christensen,Harry Paul,Stephen C. Lundin

Price: $6.00

Publisher: Hyperion : 2000-03-08

Seller ID: mon0000107050

ISBN-13: 9780786866021

Condition: VeryGood


Levels of Corporate Globalization: Developing a Measurement Scale for Global Customer Management

By: Kuchinka, P.

Price: $3.94

Publisher: Palgrave Macmillan : 2004-04-30

Seller ID: M1403936250Z2

ISBN-13: 9781403936257

Condition: VeryGood


Levels of Corporate Globalization: Developing a Measurement Scale for Global Customer Management

By: Kuchinka, P.

Price: $9.98

Publisher: Palgrave Macmillan : 2004-04-30

Seller ID: 1403936250-01

ISBN-13: 9781403936257

Condition: VeryGood


Image for Customer Loyalty: A Guide for Time Travelers

Customer Loyalty: A Guide for Time Travelers

By: Robinson, Sionade,Etherington, Lyn

Price: $80.01

Publisher: Palgrave Macmillan : 2005-11-07

Seller ID: 1403997632-01

ISBN-13: 9781403997630

Condition: VeryGood


Image for Customer Loyalty: A Guide for Time Travelers

Customer Loyalty: A Guide for Time Travelers

By: Robinson, Sionade,Etherington, Lyn

Price: $25.00

Publisher: Palgrave Macmillan : 2005-11-07

Seller ID: M1403997632Z2

ISBN-13: 9781403997630

Condition: VeryGood


Image for Customer Loyalty: A Guide for Time Travelers

Customer Loyalty: A Guide for Time Travelers

By: Robinson, Sionade,Etherington, Lyn

Price: $25.01

Publisher: Palgrave Macmillan : 2005-11-07

Seller ID: M1403997632Z3

ISBN-13: 9781403997630

Condition: Good


Image for Customer-Driven Company

Customer-Driven Company

By: Whiteley, R. C.

Price: $3.00

Publisher: Perseus Books : 1991-01-01

Seller ID: 0201608138-01

ISBN-13: 9780201608137

Condition: Good


Image for The Discipline of Market Leaders: Choose Your Customers, Narrow Your Focus, Dominate Your Market

The Discipline of Market Leaders: Choose Your Customers, Narrow Your Focus, Dominate Your Market

By: Wiersema, Fred,Treacy, Michael

Price: $2.95

Publisher: Basic Books : 1997-01-10

Seller ID: M0201407191Z3

ISBN-13: 9780201407198

Condition: Good