Category: Customer Service

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Showing 1-18 of 18

Image for Call Centres and Human Resource Management: A Cross-National Perspective

Call Centres and Human Resource Management: A Cross-National Perspective

By: N/A

Price: $2.95

Publisher: Palgrave Macmillan: 2003-12-09

Seller ID: M1403913048Z3

ISBN: 1403913048

Condition: Good


Image for Customer Connections: New Strategies for Growth

Customer Connections: New Strategies for Growth

By: Cole, Paul M.,Wayland, Robert E.

Price: $2.95

Publisher: Harvard Business Review Press: 1997-09-01

Seller ID: M0875847994Z2

ISBN: 0875847994

Condition: VeryGood


Services Marketing Management: An International Perspective

By: de Vries Jr., Wouter,van Helsdingen, Piet,Kasper, Hans

Price: $3.63

Publisher: Wiley: 1999-07-13

Seller ID: M0471984906Z2

ISBN: 0471984906

Condition: VeryGood


Image for Fast and Efficient Context-Aware Services (Wiley Series on Communications Networking & Distributed Systems)

Fast and Efficient Context-Aware Services (Wiley Series on Communications Networking & Distributed Systems)

By: Galis, Alex,Serrat-Fernandez, Joan,Juhola, Arto Tapani,Raz, Danny

Price: $2.95

Publisher: Wiley: 2006-05-26

Seller ID: M047001668XZ2

ISBN: 047001668X

Condition: VeryGood


Image for Little Red Book of Selling: 12.5 Principles of Sales Greatness

Little Red Book of Selling: 12.5 Principles of Sales Greatness

By: Gitomer, Jeffrey

Price: $6.48

Publisher: Bard Press: 2004-09-25

Seller ID: 1885167601-01

ISBN: 1885167601

Condition: VeryGood


Image for Little Red Book of Selling: 12.5 Principles of Sales Greatness

Little Red Book of Selling: 12.5 Principles of Sales Greatness

By: Gitomer, Jeffrey

Price: $6.48

Publisher: Bard Press: 2004-09-25

Seller ID: 1885167601-02

ISBN: 1885167601

Condition: Acceptable


Image for Best Face Forward: Why Companies Must Improve Their Service Interfaces With Customers

Best Face Forward: Why Companies Must Improve Their Service Interfaces With Customers

By: Jaworski, Bernard J.,Rayport, Jeffrey F.

Price: $4.98

Publisher: Harvard Business Review Press: 2005-01-20

Seller ID: 0875848672-01

ISBN: 0875848672

Condition: Good


Image for Best Face Forward: Why Companies Must Improve Their Service Interfaces With Customers

Best Face Forward: Why Companies Must Improve Their Service Interfaces With Customers

By: Jaworski, Bernard J.,Rayport, Jeffrey F.

Price: $2.95

Publisher: Harvard Business Review Press: 2005-01-20

Seller ID: M0875848672Z2

ISBN: 0875848672

Condition: VeryGood


Image for Fish: A Proven Way to Boost Morale and Improve Results

Fish: A Proven Way to Boost Morale and Improve Results

By: John Christensen,Harry Paul,Stephen C. Lundin

Price: $3.00

Publisher: Hyperion: 2000-03-08

Seller ID: 0786866020-01

ISBN: 0786866020

Condition: Good


Levels of Corporate Globalization: Developing a Measurement Scale for Global Customer Management

By: Kuchinka, P.

Price: $3.94

Publisher: Palgrave Macmillan: 2004-04-30

Seller ID: M1403936250Z2

ISBN: 1403936250

Condition: VeryGood


Levels of Corporate Globalization: Developing a Measurement Scale for Global Customer Management

By: Kuchinka, P.

Price: $9.98

Publisher: Palgrave Macmillan: 2004-04-30

Seller ID: 1403936250-01

ISBN: 1403936250

Condition: VeryGood


Image for Customer Loyalty: A Guide for Time Travelers

Customer Loyalty: A Guide for Time Travelers

By: Robinson, Sionade,Etherington, Lyn

Price: $21.01

Publisher: Palgrave Macmillan: 2005-11-07

Seller ID: 1403997632-01

ISBN: 1403997632

Condition: VeryGood


Image for Customer Loyalty: A Guide for Time Travelers

Customer Loyalty: A Guide for Time Travelers

By: Robinson, Sionade,Etherington, Lyn

Price: $21.00

Publisher: Palgrave Macmillan: 2005-11-07

Seller ID: M1403997632Z1

ISBN: 1403997632

Condition: LikeNew


Image for Customer Loyalty: A Guide for Time Travelers

Customer Loyalty: A Guide for Time Travelers

By: Robinson, Sionade,Etherington, Lyn

Price: $21.01

Publisher: Palgrave Macmillan: 2005-11-07

Seller ID: M1403997632Z2

ISBN: 1403997632

Condition: VeryGood


Image for Customer Loyalty: A Guide for Time Travelers

Customer Loyalty: A Guide for Time Travelers

By: Robinson, Sionade,Etherington, Lyn

Price: $46.22

Publisher: Palgrave Macmillan: 2005-11-07

Seller ID: M1403997632Z3

ISBN: 1403997632

Condition: Good


Image for Anytime, Anywhere: How the Best Bricks-and-Clicks Businesses Deliver Seamless Service To Their Customers

Anytime, Anywhere: How the Best Bricks-and-Clicks Businesses Deliver Seamless Service To Their Customers

By: Spector, Robert

Price: $2.97

Publisher: Basic Books: 2003-01-07

Seller ID: M0738208035Z3

ISBN: 0738208035

Condition: Good


Image for On the Front Line: Organization of Work in the Information Economy (Cornell International Industrial and Labor Relations Reports)

On the Front Line: Organization of Work in the Information Economy (Cornell International Industrial and Labor Relations Reports)

By: Tam, May,Shire, Karen A.,Korczynski, Marek,Frenkel, Stephen J.

Price: $2.95

Publisher: ILR Press: 1999-06-22

Seller ID: M0801485673Z2

ISBN: 0801485673

Condition: VeryGood


Image for Customer-Driven Company

Customer-Driven Company

By: Whiteley, R. C.

Price: $3.00

Publisher: Perseus Books: 1991-01-01

Seller ID: 0201608138-01

ISBN: 0201608138

Condition: Good